So far I think it's pretty amazing. I've only let my dog out about five times, but she's used to it. She has neuropathy in her hind legs and wobbles all over the place, even walking on the sides and top of her paws without much push. The chair supports her and allows her to walk on the toe pads. It took a lot of treats to convince her to go in the first few times out, but the fifth time she started running. Assembly and adjustments are not too difficult. Unlike some things you buy, the instructions are pretty good. There is also an installation video. Great shopping experience, recommended.
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